
Issue 1:The error message above camp up when you tap specific software, for example, Mini, on the Diagnostic menu If the above method is not working, you need to renew subscription and download all software again.ī) “Authorization Check Failed! Error Code: 1” Tap Diagnostics, select any software to check again. If the “authorization.txt” file is missing in Scan folder, but exists in all other vehicle folders, please tryĬonnect the tablet to computer via USB cable Go to ES File Explorer-Scan-Vehicle, get access to each vehicle folder, check if the file “authorization.txt” is available Go to ES File Explorer-Scan folder, check if there is file “authorization.txt”

Issue: Whichever software is tapped, you will see this pop-up window with the error message.

A) "Error Message “Software is not authorized!”
